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Multi-site operators will enjoy the convenience and data consolidation features offered by the Ideal Home Office System (HOS). The Ideal Home Office System uses the Internet to put the power of knowledge in your hands when you want it. Data is stored at each location as well as a secure location off premise. The HOS is available as an on-premise or remote (Ideal Hosting) system. Data retrieval by store, region, or company wide. Immediate protection against multiple advances. Redundant data back-up protects against loss. The system provides secure data transmission. High speed internet connection is required.
The Central Database Inquiry System (CDIS) is software module that allows multiple locations to access a central database of customers. These inquires are done in real-time via the internet. When a customer is attempting to process a transaction, your staff will immediately know if they have done business at another location and if so, their status. This prevents multiple loans or cashing multiple bad checks for the same customer. The system not only tracks customer activity, it also tracks check maker activity. If you cash a bad payroll check from an employer, all of your other locations will be alerted. High speed internet connection is required.
This software module is designed to allow customer checks processed at all company locations to be audited from a central location. Utilizing the check image and check data provided to the Home Office from a Magtek check imager, you can review and audit checks from locations within minutes of being processed. This will save time, deter employee theft, and ensure consistency.
You establish the criteria used during the audit and determine what is acceptable and what is not. The system generates exception reports that may be shared with auditors in the field to investigate onsite if needed. Did someone visually audit every check processed in your company yesterday? How long will it be before your field auditor makes it to all locations and accomplishes this task? Let the Auditor save you time and money.
This software module allows centralized collection of bad debt at the home office. It may be used as a standalone component of the home office or in conjunction with Collector Workstation Plus installed at store level. This system allows users to assign collection accounts to specific employees based on criteria that you select. You have the ability to set visual and audio alerts to remind users of scheduled calls to be made. The system will also track the collection performance of your staff. When used in conjunction with Collector Workstation Plus at store level, the store personnel may work a bad debt item for a set period of time and then the item maybe transferred and assigned to collection personnel at your home office or outside collection agency.
This software module allows the interface of electronic drafts of customer bank accounts to accelerate cash flow. This process may be managed at store level or centrally managed from the Home Office. An account with Advantage Payment Systems is required for this module. Advantage is a third party processor for ACH transactions. Use of this module eliminates double entry of check data and eliminates the possibility of errors. The interface will communicate information regarding the electronic debit of customer’s checking account and any negative information received after an item has been submitted such as NSF or Account Closed status. The system will automatically update customer records.
This use of ACH is a tremendous tool in operating any payday loan operation. From initial deposit to collections activity, you will collect more bad debts, clear past due accounts and save on bank service charges. No payday lender should operate without it. For more information about Advantage Payment Systems visit their website or call 1-888-718-6767.
Additional Hardware required: Check Reader/Scanner
Additional Service required: Account with Advantage Payment Systems